Payment & Delivery Information
At Hobby Market, we aim to make your shopping experience as seamless and enjoyable as possible. Below you’ll find detailed information on payment methods, shipping options, delivery times, and how to track your order.
Payment Methods
We offer secure and convenient payment options to ensure a smooth transaction every time you shop with us:
PayPal
PayPal is a fast, secure, and convenient way to pay online. You can use your PayPal balance, linked bank account, or credit/debit card. PayPal also offers buyer protection on eligible purchases, giving you peace of mind when shopping.
Credit/Debit Cards (powered by Stripe)
Even if you don’t have a PayPal account, you can still use major credit and debit cards through Stripe's secure payment gateway. Accepted cards include Visa, MasterCard, American Express, and Discover.
Alternative Payment Methods (Powered by Stripe)
Depending on your country, additional payment options like Giropay, Google Pay (GPay), Apple Pay, Klarna, and other regional methods may be available at checkout.
Hobby Market Combined Shipping – Smarter, Cheaper, Easier!
We’re excited to introduce Hobby Market Combined Shipping, a new service that lowers shipping costs for customers ordering from multiple sellers. Instead of each seller shipping their items separately—resulting in multiple shipping fees—Hobby Market will collect, consolidate, and ship everything together in one package.
How It Works:
1️⃣ Order items from different selected sellers.
2️⃣ At checkout, you’ll see HM Combined Shipping as an option alongside other shipping methods.
3️⃣ If selected, Hobby Market gathers the items at our facility.
4️⃣ We pack and ship them together via Registered Post or DHL, depending on your location.
5️⃣ You receive everything in one shipment—with significantly lower shipping costs!
Why Choose Hobby Market Combined Shipping?
✅ Save Money – One shipping fee instead of multiple.
✅ Simpler Tracking – Just one package to follow.
✅ Safer & More Reliable – Professionally packed and tracked.
This service is available at checkout—simply select Hobby Market Combined Shipping to enjoy the benefits!
Shipping & Delivery
Hobby Market sellers ship worldwide, directly from their location to your doorstep. Here's what you need to know about shipping and delivery:
- Shipping Options
Each seller manages their shipping options individually, including methods, delivery times, and costs. When placing an order, you will be able to select from available shipping options at checkout. We encourage sellers to offer tracked and reliable shipping methods to ensure your package arrives safely. - Delivery Times
Delivery times vary based on the seller’s location and your shipping address. Here’s a general guide:
Within Greece: 2-5 business days
Within Europe: 10-15 business days
Outside Europe: 10-25 business days
Please note that these times are estimates and may vary due to factors such as customs processing, local postal services, or unforeseen delays. - Shipping Costs
Shipping costs depend on the seller’s location, the destination, and the size/weight of the package. Costs will be clearly displayed at checkout, allowing you to review before completing your purchase. - Customs and Import Duties
For international orders, please be aware that customs and import duties may apply. These fees are determined by your country’s customs policies and are the buyer’s responsibility. We recommend checking your local customs regulations to avoid surprises.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number, if available. You can use this number to track your package via the carrier’s website or through our Order Tracking Page. Tracking helps you stay updated on your package’s journey from the seller to your address.
Undelivered or Lost Packages
If your package hasn’t arrived within the estimated delivery time, please contact us at support@hobbymarket.gr. We will assist you in tracking your package and liaise with the seller to resolve any issues, including reshipment if necessary.
Need Assistance?
If you have any questions regarding payments, shipping, or delivery, please don’t hesitate to contact our support team at support@hobbymarket.gr. We’re here to help!